Over the years, I’ve come to understand that many of the frustrations people feel around gardens—whether as designers, clients, or homeowners—don’t actually stem from plants, budgets, or even design disagreements.
They come from a quieter mismatch. One that often goes unnamed.
Some people want a landscape.
Others want a garden.
These are not the same thing.
Garden Makers vs Landscape Clients

Landscaping is outcome-driven. It’s about solving problems, achieving a look, maintaining order. It treats the outdoor space as a finished object—something to be installed, managed, and kept from getting out of hand.
A garden, on the other hand, is a practice. It’s participatory, unfinished by nature, and shaped over time through attention, failure, and adjustment. It assumes involvement. Not constant labor, necessarily—but presence. Curiosity. Care.
Neither approach is morally superior. But confusing them creates friction on all sides.
I’ve worked with many commercial and institutional clients who are very clear about what they need. They want landscapes that perform, read well, and hold up. The expectations are explicit, and the work succeeds because of that clarity.
Residential projects are more complicated.
Because gardens are attached to homes, we tend to assume they will be personal. That once a beautiful landscape is installed, people will naturally step into a deeper relationship with it—that they’ll notice changes, experiment, adapt, maybe even grow into gardeners themselves.

Sometimes that happens. Often, it doesn’t.
What I eventually realized is that this isn’t a failure of imagination or commitment. It’s a difference in orientation.
Some people want to own a garden.
Others want to author one.
Ownership is about stewardship from a distance. Authorship requires engagement. It means accepting that a garden will change—and that you will, too.
This distinction shows up culturally as well. In much of the UK, many clients already see themselves as gardeners, or at least as people who intend to be. Design is something they enlist in service of a longer, hands-on relationship with the land.
In the US, gardens are more often treated like amenities—closer to kitchens or bathrooms than to creative practices. They’re expected to function smoothly, quietly, and without asking too much in return.
Again, neither stance is wrong. But they lead to very different kinds of spaces—and very different kinds of satisfaction.
Where things go awry is when we expect one to turn into the other. When a landscape is meant to inspire care but is approached as a commodity. Or when a garden is designed for participation but handed off like a finished product.

Over time, I’ve stopped assuming that a beautiful landscape will transform someone into a garden maker. And I’ve stopped trying to design for a relationship that the owner doesn’t actually want.
What I look for now—whether in clients, collaborators, or projects—is alignment around authorship.
Not everyone wants to get their hands dirty. But people who do—even a little—tend to approach other parts of life the same way. They experiment. They tolerate uncertainty. They understand that meaningful things aren’t static.
Gardens, it turns out, are very good at revealing this.
They expose how we relate to care versus convenience. To patience versus control. To participation versus consumption.
Design can’t resolve those differences. But it can make them visible.
And once they’re visible, expectations can finally fall into place.
A three-part poster by Brooklyn-based designer Roland Tiangco, activated through touch. The message only appears once you engage with the surface.
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Most of our clients are not gardeners, but they know a great garden when they see one. They can appreciate the value of a good design and relish spending time in a great outdoor living environment. They almost seem to approach the decision to buy like shopping for an art piece. They want unique, creative & personalized gardens and not “landscaping”.
Having the capability to maintain their garden for them is just a natural extension of the installation. I like having some control over how the garden matures to ensure the original vision is realized. Clients may not get their hands dirty, but they do understand & value the importance of maintaining their investment.
Those folks wanting “some landscaping” generally wouldn’t know what constitutes a great garden anyhow. When someone says they “want shrubs, not bushes because I don’t like bushes” I know my value as a designer will not be realized. Interesting post!
Kevin – I think it is interesting that you are maintaining as well….I had for many years shied away from that, but in recent years have become more involved with fine gardening and ongoing maintenance. My original hesitation being that I didn’t want confusion between design professional and professional gardener.
LOVE THIS POST!
At about 5 years into my career, I left a job working on a wide variety of projects (hospitals, schools, trail systems, public parks, commercial spaces, but very few private residences) for a job that was exclusively private residences and estate work. I thought at the time that I was “looking for the soul” in Landscape Architecture. I expected, as you noted, that home owners would take personal interest in their home landscapes. I really, really did. I worked on some wonderful homes, and met some very interesting people, but when I found myself re-doing the portfolio every now and then, I was surprised to discover which projects really meant something to me.
Some of my favorite projects aren’t even in my portfolio – they’re not glossy, they aren’t in magazines or books. For the most part, the ones that stand out to me, personally, are the ones that make a difference even if I am never witness to it. Those projects tend to be the trails and parking lots that I know people use daily and I hope that they enjoy that space more because of something I did on paper.
Having said that, I garden and get my hands dirty….but I don’t do garden maintenance for others. There’s no reference or design solution on earth that can substitute for the feeling of moving soil and touching foliage.
The people that are interested in gardening are probably not going to hire a landscaper. They are going to want do it themselves and maybe hire a lawn crew to cut the grass. I could see someone that is older or disabled and can’t get out to do it themselves hiring a designer. I think these people you are talking about are not necessarily gardeners, but garden enthusiasts.